HR Operations & Compliance

Vendor Pilot & Ecosystem Due Diligence

Run HR technology vendor due diligence using two non-negotiable tests — cross-vendor ecosystem interrogation and a mandatory lower-environment pilot — before signing any contract.

Inspired by Arun Serikar·VP, HR Technology, Digital Platforms & AI Innovation (Corp Functions)·Schneider Electric

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What this skill does

Runs HR technology vendor due diligence using two non-negotiable tests — cross-vendor ecosystem interrogation and a mandatory lower-environment pilot — before signing any contract.

What's included

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Customization intake

A short set of questions about your process and data access.

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Step-by-step implementation process

The exact steps to build this from your own data.

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Definition of done

How to know the output is producing a usable, defensible signal.

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Common pitfalls

Where teams usually get this wrong, and how to avoid it.

The process

Step 1 — Step 1 — Freeze the decision until the ecosystem questions are answered.

Step 2 — Step 2 — Interrogate every finalist about the other finalists.

Step 3 — Step 3 — Run a scoped pilot in a lower environment before deciding.

Step 4 — Step 4 — Pressure-test the scalability-without-customization question.

Step 5 — Step 5 — Build the finance case from the pilot's real data, not vendor ROI claims.

Step 6 — Step 6 — Document the decision against a 3-5 year lens.

The download also includes the full definition of done and common pitfalls.

Where this came from

Inspired by Arun Serikar, VP, HR Technology, Digital Platforms & AI Innovation (Corp Functions) at Schneider Electric

Heard on HR Leaders Podcast

Listen to episode ↗Guest's LinkedIn ↗

This skill was built by the Skills for People team based on Arun Serikar's public remarks — not written or reviewed by them.